{"id":21235,"date":"2026-07-03T10:32:15","date_gmt":"2026-07-03T10:32:15","guid":{"rendered":"https:\/\/welshice.org\/?p=21235"},"modified":"2026-07-03T10:32:17","modified_gmt":"2026-07-03T10:32:17","slug":"%f0%9f%93%a2-were-hiring-join-our-welsh-ice-family-as-a-community-assistant","status":"publish","type":"post","link":"https:\/\/welshice.org\/cy\/%f0%9f%93%a2-were-hiring-join-our-welsh-ice-family-as-a-community-assistant\/","title":{"rendered":"We’re Hiring! Join Our Welsh ICE Family as a Community Assistant"},"content":{"rendered":"\n

\u2600\ufe0f Could you be the next warm welcome at Welsh ICE?<\/strong><\/strong><\/h2>\n\n\n\n

We\u2019re looking for a friendly, organised and community minded Community Assistant<\/strong> to help us keep Welsh ICE<\/a> feeling welcoming, inclusive and full of life.<\/p>\n\n\n\n

This is a brilliant role for someone who enjoys people, takes pride in creating a great atmosphere, and is happy to get stuck into the everyday running of a busy community hub.<\/p>\n\n\n\n

You do not<\/strong> need experience in entrepreneurship. You might come from hospitality, retail, reception, events, customer service, community work or something completely different. What matters most is that you are warm, practical, reliable and genuinely interested in people.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\ud83d\udc4b About Welsh ICE<\/strong><\/strong><\/h2>\n\n\n\n

Welsh ICE is a home for entrepreneurs, start-ups, small businesses and people with ideas.<\/p>\n\n\n\n

We provide workspace, community, training, events and support to help people start and grow. Our hub is full of brilliant characters, creative thinkers and people at different stages of their journey.<\/p>\n\n\n\n

We\u2019re collaborative, inclusive, ambitious and a bit playful. We work hard, care deeply, and like people to bring their true selves to work – including their own wardrobe. No corporate dress code here.<\/p>\n\n\n\n

\u2728 About the Role<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

As Community Assistant, you\u2019ll help make sure our members, visitors and partners feel welcomed, supported and looked after.<\/p>\n\n\n\n

You\u2019ll support reception, member queries, room bookings, events, inboxes, simple admin, basic finance processes and the general care of the hub.<\/p>\n\n\n\n

Every day, you\u2019ll be helping create the kind of environment where people feel confident enough to start, grow, ask for help, make connections and take their next step.<\/p>\n\n\n\n

Some days you might be welcoming visitors, helping a new member settle in, setting up an event, updating Eventbrite, checking an inbox, supporting a newsletter, topping up supplies or giving the coffee machine some love.<\/p>\n\n\n\n

It\u2019s a hands-on role in a small team, so we all muck in. The hub is our shared home, and everyone helps look after it.<\/p>\n\n\n\n

We\u2019re looking for someone who will take pride in protecting the feel of the hub and making sure members feel seen, supported and included.<\/p>\n\n\n\n

\ud83c\udf0d You\u2019ll Be Great For This Role If You Are<\/strong><\/strong><\/h2>\n\n\n\n

\u2728 Warm, friendly and inclusive
\ud83d\udc42 A natural people person and good listener
\ud83c\udfc6 Organised, reliable and practical
\ud83d\udcaa Confident speaking to different kinds of people
\ud83c\udf08 Happy to learn new systems and processes
\ud83c\udf31 Creative, curious and full of ideas
\ud83c\udf89 Comfortable in a busy, people focused environment
\ud83e\udd1d Interested in helping people feel connected and part of a community<\/p>\n\n\n\n

You don\u2019t need to know everything already. We can teach systems, processes and basic finance tasks. What we\u2019re really looking for is strong communication, good instincts and someone who genuinely cares about people.<\/p>\n\n\n\n

\ud83d\udcbc The Role Includes<\/strong><\/strong><\/h2>\n\n\n\n

As the face of ICE, you\u2019ll:
\u2714\ufe0f Welcoming members, visitors and partners
\u2714\ufe0f Reception and front of house support
\u2714\ufe0f Room bookings and general hub queries
\u2714\ufe0f Member onboarding and community activity
\u2714\ufe0f Events, workshops and small gatherings
\u2714\ufe0f Simple newsletters, listings or event promotion
\u2714\ufe0f Shared inboxes and organised records
\u2714\ufe0f Basic finance admin, such as invoices and reconciliations
\u2714\ufe0f Helping keep the hub tidy, welcoming and cared for<\/p>\n\n\n\n

\ud83c\udfaf Nice to Have, But Not Essential<\/strong><\/strong><\/h2>\n\n\n\n

\u2705 Experience in a coworking, community or membership environment
\u2705 Confidence with tools like Eventbrite, Mailchimp, Canva, Xero or CRM systems
\u2705 A creative eye for events, spaces or communications
\u2705 Welsh language skills or other community languages
\u2705 An interest in small business, start-ups or community development<\/p>\n\n\n\n

\ud83d\udee0 What It\u2019s Like Working With Us<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

Welsh ICE is a highly collaborative team. We like ideas, empower people to grow, and care about doing good work in a way that feels human.<\/p>\n\n\n\n

Fun is a big part of our culture – but so are high standards, kindness, ownership and care.<\/p>\n\n\n\n

This could be a great long term opportunity for someone who wants to build experience across community, operations, events, admin and member support. As Welsh ICE grows, there may be opportunities to grow with us.<\/p>\n\n\n\n

We\u2019re also happy to talk about flexible working patterns where possible, because we know people do their best work when work fits real life.<\/p>\n\n\n\n

We particularly welcome applications from people with different backgrounds, routes into work and lived experiences.<\/p>\n\n\n\n

\ud83d\udce2 Community Assistant Recruitment Process<\/strong><\/h2>\n\n\n\n

We want our recruitment process to feel welcoming, useful and fair.<\/p>\n\n\n\n

Shortlisted applicants will be invited to a relaxed group session on Monday 20th July 2026<\/strong>. This will be an evening session, so please make a note of this date if you are interested in the role.<\/p>\n\n\n\n

This is not about catching anyone out. It is a chance for us to get to know you, and for you to get to know us too. You\u2019ll meet some of the team, learn more about Welsh ICE, hear about the role, take part in a few light activities and have space to ask questions.<\/p>\n\n\n\n

After that, a smaller number of applicants will be invited to a final one to one conversation between Wednesday 22nd July 2026 and Friday 24th July 2026<\/strong>. These can be daytime or evening slots.<\/p>\n\n\n\n

The successful candidate will be contacted on Monday 27th July 2026<\/strong>. We hope to arrange the earliest possible start date so they can spend time shadowing our current Community Assistant before she moves on at the end of August.<\/p>\n\n\n\n

If you need any adjustments to take part in the process, or if there is anything that would help you show up at your best, please let us know in advance. We\u2019ll do what we reasonably can to support you.<\/p>\n\n\n\n

\ud83d\udc96 What\u2019s In It for You?<\/strong><\/h2>\n\n\n\n

\ud83d\udcb8 Salary<\/strong>: \u00a326,400 per year
\ud83c\udf1f Hours<\/strong>: Full time, 37.5 hours per week.
\ud83d\udccd Location:<\/strong> Welsh ICE, Caerphilly<\/a>
\ud83d\ude97 Free Parking<\/strong>: No more stressing over where to park!
\ud83c\udfc6 Make a Real Impact<\/strong>: Help local businesses thrive and be part of something meaningful.
\ud83c\udf89 Team Vibes<\/strong>: Regular social events and a relaxed, fun atmosphere.
\ud83d\udc55 Dress Code<\/strong>: Come as you are \u2014 we want you to feel comfortable and confident.<\/p>\n\n\n\n

\ud83d\uddd3\ufe0f Key Dates<\/strong><\/h2>\n\n\n\n

\ud83d\udcc5 Application Deadline:<\/strong> Thursday 16th July 2026
\ud83d\udcc5 Initial Interviews:<\/strong> 20th July 2026 at 6:00 pm at Welsh ICE, Caerphilly, CF83 3GS
\ud83d\ude80 Start Date:<\/strong> August 2026<\/p>\n\n\n\n

\ud83d\udce9 How to Apply<\/strong><\/h2>\n\n\n\n

Send your CV and a cover letter to hello@welshice.org<\/a><\/strong> by the 16th of July 2026.
We may close applications early if we find the right person \u2014 so don\u2019t wait!<\/em><\/p>\n\n\n\n

\ud83d\udc49 Come be part of something special. Join us at Welsh ICE and make a real difference \u2014 while having fun along the way! \ud83c\udf1f<\/p>\n\n\n

\"\"<\/div>

by<\/p>

Ben Glover<\/p>

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\u2600\ufe0f Could you be the next warm welcome at Welsh ICE? We\u2019re looking for a friendly, organised and community minded Community Assistant to help us keep Welsh ICE feeling welcoming, inclusive and full of life. This is a brilliant role for someone who enjoys people, takes pride in creating a great atmosphere, and is happy … Continued<\/a><\/p>\n","protected":false},"author":18,"featured_media":17930,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[49,89,65],"class_list":["post-21235","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-business-support","tag-community","tag-coworking"],"acf":[],"yoast_head":"\nWe're Hiring! 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