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Join our Team!

We’re looking for someone to join our team on a full time, three month contract to work 9am-5pm, Monday to Friday with an immediate start.

As Front of House, you will play a pivotal role at ICE, providing support across all day to day office needs and keeping the business running smoothly.

You will assist visitors by greeting, welcoming, and directing them appropriately and as the first person to speak to and meet our prospective members, a welcoming and friendly first impression is key. You will also be meeting and greeting all our members’ clients, so you are responsible for representing their new businesses too.


This role includes:

Responsibilities
• Meeting and greeting current members, staff, prospective members and partners
• Addressing and directing incoming calls, voicemails and emails
• Facilitating and sorting all incoming and outgoing deliveries, collection, post & couriers
• Ensuring the coworking spaces and meeting rooms are always clean and organised
• Room set ups for interviews, activities, client & company meetings
• Managing and ordering the office consumables (toner, stationary, milk, tea and coffee)
• Basic administrative tasks e.g. scanning and filing
• Updating membership documents and membership database
• Keeping track of all purchases at reception and reporting these to accounts.


Desirable personal qualities
• Passion for ICE and supporting small and start-up businesses
• Highly organised and detail oriented
• Excellent interpersonal and communication skills
• Enthusiastic and approachable
• Computer literate
• Self-motivated and work on your own initiative
• Ability to prioritise tasks appropriately
• Real team player with a flexible and calm approach to work
• A background in customer service or front of house would be advantageous
• The ability to speak Welsh is also desirable

Qualifications/ Experience
At least a year of experience in an admin, reception or customer facing role would be desirable

Rate of Pay
£1750/month, paid into your bank account by BACS on a monthly basis

Equal Opportunities
Welsh ICE is an equal opportunities employer. We’re committed to encouraging equality and inclusion among our workforce and celebrate diversity. We do not discriminate based on race, religion, colour, national origin, sex, sexual orientation, age, disability status, or any other applicable characteristics protected by law.

Dress Code
We encourage our team to wear what they’re comfortable in and feel free to express their individuality.

How to Apply
To apply for this vacancy, please email a CV and cover letter to [email protected] by the 17th of March 2023*. We may also consider agencies for this role.

*We may close this vacancy early if we receive sufficient applications for the role so to avoid disappointment, please express your interest as early as possible.