Huw has many duties at ICE, firstly he is the Marketing Assistant to Gareth. Gareth either seeks the second opinion from Huw, or puts him in charge of certain aspect of the marketing of ICE.
Huw is also the first person you see if you are experiencing any technical difficulties, such as; access to the internet, telephone issues etc. whatever the problem Huw will work it out to the best of his ability.
However, his love of the Pokémon franchise borders on the obsessive. So don’t talk to him about it.