Do you thrive on connecting with people, building communities, and championing entrepreneurship? If so, this could be the perfect opportunity for you!
At Welsh ICE, we’re more than just a social enterprise—we’re a movement for change. We create strong, resilient entrepreneurial communities, equipping people with the tools, space, and confidence to turn ideas into thriving businesses. Now, we’re searching for a Business Support Facilitator to take the lead in Newport!
We believe in fair pay, transparency, and investing in the people who help us build resilient entrepreneurial communities. This role offers the autonomy to manage your own time and shape your working week around the needs of the people you support. We trust our team to deliver impact, not just clock in and out. If you’re someone who values purpose, people and flexibility – we think you’ll feel right at home in our team.
🌍 Why Welsh ICE?
We live and breathe our values — and you’ll feel them every day:
✨ Community – Be part of a supportive, vibrant network of entrepreneurs.
🤝 Collaboration – Work alongside a team that’s always got your back.
🏆 Excellence – Take pride in providing top-notch service.
💪 Empowerment – Your voice matters. We trust you to make decisions and drive change.
🌈 Diversity & Inclusion – We celebrate individuality and champion equality.
🌱 Sustainability – We care about our impact on the world and take action to reduce it.
🎉 Fun – From coffee catch-ups to team socials, we work hard and have a blast doing it!
✨ The Role:
Business Support Facilitator – Newport
📍 Location: Newport (outreach-based)
🕒 Contract: Fixed-term (SPF-funded, concluding March 31st, 2026)
💰 Salary: £24,570
🌈 Hours: Full-time, 37.5 hours per week – with flexibility baked in.
📅 Start Date: As soon as possible
As our Business Support Facilitator, you’ll be the driving force behind supporting entrepreneurs across Newport. You’ll inspire, engage, and empower people to explore business as a career path—especially those who’ve never considered it before. This is a hands-on role where you’ll facilitate programmes, host events, and build meaningful connections in the local community.
This is an SPF-funded role, and so the contract will conclude on March 31st 2026. However, as our business continues to grow, we have aspirations to transition this contract into a similar permanent position.
💼 What You’ll Be Doing
✔️ Inspire and engage diverse communities across Newport to explore entrepreneurship.
✔️ Deliver start-up and growth support programmes using our existing structures and schedules.
✔️ Book venues, speakers, and mentors from our incredible pool of ICE talent and networks.
✔️ Build relationships with local partners, venues, and community hubs.
✔️ Be the connector—help entrepreneurs access further support and build bridges between people and partners.
✔️ Promote Welsh ICE across the city as the go-to support provider for business.
✔️ Act as a mentor, sounding board, and cheerleader for participants—helping build confidence, connections, and next steps.
✔️ Work closely with the ICE delivery and marketing teams to help us reach even more people and tell powerful impact stories.
🎯 What We’re Looking For
✅ Someone already well-connected in Newport—you know the people, the places, the challenges, and the vibe.
✅ A natural relationship-builder with excellent people skills.
✅ An understanding of or experience in entrepreneurship or self-employment—or a real belief in its power to change lives.
✅ Confident in delivering workshops, facilitating conversations, and making people feel at ease.
✅ Organised, self-motivated, and good at making things happen.
✅ Passionate about inclusive support—you know business support isn’t one-size-fits-all.
✅ An understanding of what makes outreach effective—you’re ready to sell the benefits of ICE to everyone from solo side-hustlers to community leaders.
✅ A good knowledge of the barriers people face in starting a business, especially in underserved communities.
💖 Bonus Points If You:
⭐ Have experience in community outreach, business support, adult learning, or programme coordination.
⭐ Speak Welsh or another community language.
⭐ Have lived experience of overcoming barriers to business or employment.
💥 What You’ll Love About Working With Us
🎉 Be part of a fun, inclusive, and purpose-driven team.
⏳ Enjoy flexible working and lots of autonomy.
🚀 Grow, learn, and progress with career development opportunities.
🤝 Connect with a vibrant community of entrepreneurs.
📚 Access training and support to boost your skills.
🏆 Make a real impact by helping local businesses thrive.
🎊 Join regular social events and be part of a relaxed, fun atmosphere.
👕 Dress how you feel comfortable — we value authenticity.
🗓️ Key Dates
📅 Application Deadline: 20th April 2025
📅 Initial Interviews: 24th April at 6:00 pm at Welsh ICE, Caerphilly, CF83 3GS
🚀 Start Date: May 2025
📩 How to Apply
Send your CV and a cover letter to [email protected] by the 20th of April 2025.
We may close applications early if we find the right person — so don’t wait!
👉 Come be part of something special. Join us at Welsh ICE and make a real difference — while having fun along the way! 🌟
